This Policy covers our treatment of personal information that we gather when you are on our website and when you use our services. This Policy does not apply to the practices of third parties that we do not own or control, or to individuals or entities that we do not employ or manage.
INFORMATION COLLECTED BY US & HOW WE USE IT
We only collect personal information that is relevant to the purpose of providing our products and other information and services to you (collectively, the “Services”) through our website or mobile application (collectively, the “Application”). This information allows us to provide you with a customized and efficient experience. We collect the following types of information from our users:
We receive and store any information you enter through our Application or that we collect from you in any other way. You may choose not to provide us with certain information, but then you may not be able to take advantage of the Application or some of its special features.
Registration: In order for you to create an account on the Application you must complete a registration form. As part of this registration form, we require certain personal information. Our lawful basis for collecting personal information from you is to provide our services and to communicate with you through your consent when you register with us. Our collection of personal information from you is limited to information that we require in order to provide our Services to you.
Contact requests: In order to contact us through the Application, we require certain personal information, such as your name and email address. We collect this personal information from you to provide our services and to communicate with you when you contact us. Our collection of personal information from you is limited to information that we require in order to provide our Services to you.
Correspondence and comments: We may record your comments and opinions when you contact us directly (e.g. by email, phone, mail, or when you interact with our customer service) or when you respond to our surveys. We use this information to address your concerns and questions and to resolve any service issues you may have.
You have the right to edit, update, access, or transfer your personal information, or to delete your personal information if you are terminating your relationship with us.
INFORMATION WE COLLECT AUTOMATICALLY
We receive and store certain types of information whenever you interact with us. We and our authorized agents automatically receive and record certain "traffic data" on server logs from your browser and apps including your IP address, cookie information, and the page you requested. We use this traffic data to help diagnose problems with our servers, analyze trends and administer the Application. This does not involve collecting any of your personal information.
In addition to the "traffic data," we and our authorized agents may collect information about the device you're using to access our Application, its operating system, unique device identifier, device settings such as language and crash data. Which data is specifically collected depends on the type of device and/or system running on that device. We may also collect information about your online activities over time and across third-party websites or other online services. This data is again used to help us diagnose problems with the Application and analyze trends. This does not involve collecting any of your personal information.
We may collect and use information regarding the geographic location of your devices. If the location data contains your personal information, then we will treat this location data in accordance with this Policy.
Many companies offer programs that help you to visit websites anonymously. While we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.
E-mail: We very concerned about your privacy, and we will never provide your email address to a third party without your explicit permission, as detailed in the "Sharing Your Information" section below. We may send out emails with Company-related news, products, offers, surveys or promotions. You may also receive notification emails from us that inform you of actions that have been performed on the site. We send these emails to you based on receiving your consent at registration. If you do not want to receive email from us, please follow the “unsubscribe” instructions contained in each email message. However, please note that in all cases you will continue to receive all system emails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us unless you terminate your registration altogether.
These cookies aren’t meant to be eaten, but they do provide you with some good things. These “cookies” are alphanumeric identifiers that we transfer to your computer's hard drive through your Internet browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. Our cookies do not collect personal information.
THIRD-PARTY ANALYTIC SERVICES
Additionally, you can opt out of additional web-tracking technologies via the Digital Advertising Alliance’s consumer choice page.
SHARING YOUR INFORMATION
Your trust is important to us. Rest assured that we will not rent or sell your personal information to anyone and that we will share your personal information only as described below:
Our personnel: Our personnel and authorized consultants and/or contractors may have access to user information if necessary in the normal course of our business, but they will have contractual obligations to comply with this Policy.
Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if the Company, or substantially all of its assets, were acquired, user information would be one of the assets that would be transferred. Any transferee would still be obligated by law to comply with this Policy.
Service Providers: We may share user information as well as information from tools such as cookies, log files, device identifiers and location data, with third-parties that help us provide services to you (“Service Providers”). Our Service Providers will be given access to your information as is reasonably necessary for us to provide our services. We require Services Providers to protect your data in a manner consistent with this Policy and to limit the use of such information to the performance of services for us. We may also remove parts of data that can identify you and share anonymized data with Service Providers, including combining your information with other information in a way that it is no longer associated with you.
Third-party Businesses: We may share user information to third parties to market their products or services to users if users if users have consented to or not opted out of these disclosures.
Data Storage: Your encrypted personal information is stored on servers provided by a third-party cloud-based service provider that protects and stores your data in a manner that is consistent with this Policy.
With Your Consent: Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.
Aggregated personal data: In an ongoing effort to better understand and serve the users of the Application, we may conduct research on our customer demographics, interests and behavior based on personal data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents and business partners. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
KEEPING INFORMATION SECURE
We take reasonable steps to protect the personal information provided through the Application from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, including by establishing a secure connection through a Secure Sockets Layer (SSL).
However, no Internet or email transmission is ever fully secure or error free. You can help protect your information against unauthorized access by logging off once you have finished using a shared computer and by keeping your password private and secure.
Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.
WAYS TO CONTROL USE OF YOUR INFORMATION
As stated previously, you can always opt not to disclose information, but then you may be unable to use certain features in our Application.
By visiting your user profile, you can correct, amend, add or delete personal information in the Application.
If you do not wish to receive email from us, please follow the instructions contained in the unwanted email message.
However, please note that you will continue to receive all system emails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us unless you terminate your registration with us.
As explained earlier, the "help" portion of the toolbar on most browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please note, however, that if your browser does not accept cookies, you will not be able to take advantage of some Application features.
CHILDREN UNDER 18 YEARS OF AGE
You must be 18 years or older to register to use our Application. As a result, we do not specifically collect information about children. If we learn that we have collected information from a child under the age of 13, we will delete that information as quickly as possible.
We may amend this Policy from time to time, at our sole discretion. Use of information we collect now is subject to the Policy in effect at the time such information is collected. If we make changes to the Policy, we will notify you by emailing you at the current email address in your user profile and by posting an announcement on our website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.
CONDITIONS OF USE
If you have any questions, comments or requests relating to this Policy, please send an email to email@example.com.
EFFECTIVE DATE OF THIS POLICY
This Policy is effective as of September 15, 2019.